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Pets Best Review

Our review of Pets Best, the pet insurance provider.

Last Updated: April 2024

Pets Best logo

Our Summary

Just as they say in the name, Pets Best knows how to treat your furry family members. Thanks to a variety of coverage options and prevention plans, Pets Best pet insurance can keep your animals safe, happy, and healthy.

Pets Best offers coverage for dogs, puppies, cats, and kittens. Customers can sign up for comprehensive coverage, accident-only coverage, and opt-in to preventive care add-ons. Customers have the added benefits of direct vet pay to catalyze the payment process, plus access to a 24/7 vet hotline to field any questions on pet wellness.

Just as they say in the name, Pets Best knows how to treat your furry family members. Thanks to a variety of coverage options and prevention plans, Pets Best pet insurance can keep your animals safe, happy, and healthy.

Pets Best offers coverage for dogs, puppies, cats, and kittens. Customers can sign up for comprehensive coverage, accident-only coverage, and opt-in to preventive care add-ons. Customers have the added benefits of direct vet pay to catalyze the payment process, plus access to a 24/7 vet hotline to field any questions on pet wellness.

View Plans

Coverage


Pets Best offers two coverage packages for dogs, cats, puppies, and kittens: BestBenefit and Accident Only. Customers can opt-in to two wellness add-ons: Essential Wellness and Best Wellness™.



We’ll break down what each plan covers, below:


BestBenefit (Always Included):

    • Accident
    • Illness
    • Cancer Treatment
    • Hereditary and Congenital Conditions
    • Emergency Care, Hospitalization, and Surgeryt
    • Prescription Medications
    • Ongoing and Chronic Conditions
    • Diagnostics
    • Older Pets
    • Behavioral Conditions
    • Dental Coverage
    • Prosthetic Devices and Wheelchairs
    • Euthanasia
    • Travel Insurance


Best Benefit (Almost Always Included):

    • Exam fees
    • Acupuncture and Chiropractic Treatments
    • Physical Rehabilitation
    • Prescription Medications


Accident Only:


Accident Only coverage covers only that: accidents such as broken legs, snake bites, or accidental swallowing. Accident Only coverage is cheaper than Best Benefit, typically only about $6 a month for cats and $9 a month for dogs.


Essential Wellness ($305 in Annual Benefits):

    • Spay/Neuter
    • Teeth Cleaning
    • Rabies
    • Flea/Tick Prevention
    • Heartworm Prevention
    • Vaccination/Titer
    • Wellness Exam
    • Heartworm test or FELV screen
    • Blood, fecal, parasite exam
    • Microchips
    • Urinalysis or ERD
    • Deworming


Best Wellness™ ($535 in Annual Benefits):


Best Wellness covers the same medical procedures as Essential Wellness, but the payout for each procedure is higher.

Perks and Benefits



Every Pets Best customer can access these benefits:

    • Direct Vet Pay: Customers can opt-in to have their covered claims paid out directly to their chosen vet hospital. If your pet gets sick or hurt, there’s no need to drain your checking account or max out your credit card: Pets Best has your back.
    • 24/7 Vet Hotline: Have a pet question? Access to a 24/7 veterinary hotline is included with every coverage option, meaning you can have your questions answered quickly and accurately.
    • Short Waiting Period: Accident coverage kicks in only three days after the Policy Effective Date, a full 11 days shorter than most competitors.

Coverage Limitations

Pets Best coverage is narrowed by some limitations:

    • Pre-Existing Conditions: Pets Best insurance does not cover an illness, injury, or other medical problem that has an onset before the completion of the 14-day waiting period.
    • Waiting Period: For most plans, coverage does not begin until the waiting period is complete. For accidents, the waiting period is 3 days; for illnesses, the waiting period is 14 days. Waiting periods begin after the Policy Effective Date.
    • Elective and Preventive Procedures: Only a limited number of preventive procedures can be covered with the Essential Wellness add-on.
    • Parasites: Limited coverage is available for parasite prevention via the Essential Wellness add-on.
    • Non-veterinary expenses, food, special diets, vitamins/supplements
    • Herbal, holistic, and experimental therapies/medicationss
    • Miscellaneous: Additional coverage limitations may be included in your contract. Be sure to read over your contract carefully before signing.

How to File a Claim

Customers can file a claim quickly using the Pets Best online portal.

Once the claim is accepted, Pets Best reimburses the customer up to 90% of their vet bill. Alternatively, Pets Best can pay out the vet directly.

How to Sign Up for Coverage

Signing up for Pets Best only takes a few minutes.

Start by using our link to get to the Pets Best site to automatically sign up for special promotions and deals on coverage.

Once on thePets Best website, click “Get a Quote” to begin the coverage process.

The Bottom Line

Pets Best offers a coverage plan right for anyone. Whether you’re looking for accident-only protection at a low price or all-around protection at a higher per-month cost, Pets Best will protect your pet (and your wallet).